Hall & Wilcox develops insurance app for speedy recoveries in workers compensation claims

Independent business law firm, Hall & Wilcox, has teamed up with technology firm, Neota Logic, to launch a web application which makes it faster and easier for workers compensation insurance providers to pursue recoveries.

The application is currently available for use in relation to Victorian and New South Wales claims, and can be used by insurance companies, specialised insurers, self-insurers, brokers and intermediaries. Ms Bennett says it may potentially be used by employers and anyone else that has exposure under a workers compensation policy.

Users access the application via a webpage, where they respond to a series of questions on a secure site. The user is then provided with a report that identifies whether a claim has any recovery potential. The process generally takes less than a minute. There is no need for our clients to invest in new systems or roll out any new technology to use this solution.

“The use of the application serves to increase the identification of claims with recovery potential across an insurer’s entire portfolio and also assists insurance providers to meet strict KPI’s imposed by the regulator”.

Ms Bennett commented that the application reflected the firm’s desire to find ‘smarter’ solutions. “We identified that there was a void in the market in terms of the way insurance providers approached the identification and processing of recovery claims and thought there had to be a smarter way. The team at Neota Logic were fantastic and we are confident that we have successfully combined legal expertise with user friendly technology.”

Sumith Perera, Hall & Wilcox’s Chief Operating Officer, commented that Ms Bennett and Ms Porter’s focus on this area is reflective of what is happening more broadly across the firm. “We are focussed on activating Smarter Law and this is a great example. We embrace technology, new ways of approaching legal issues and process improvements that deliver real value for our clients.

“The great thing about the recovery application is that it is capable of being adapted for a number of different insurance lines such as property and motor, and for any jurisdiction – essentially anywhere where the fault of another party may have been identified. We are developing a number of innovative solutions in response to business issues we have identified working with our clients and we also see the application being able to be utilised by our commercial, banking and financial services clients.”

Contact

Emma Woolley

Partner & Head of Family Office Advisory

Karl Rozenbergs

Partner & Co-Lead, Health & Community

Ben Hamilton

Partner & Technology and Digital Economy Co-Lead

James Deady

Partner & Technology and Digital Economy Co-Lead

Eugene Chen

Partner & Head of China Practice

Oliver Jankowsky

Partner & Head of International Practice

John Bassilios

Partner & Fintech and Blockchain Lead

Matthew Curll

Partner & Insurance National Practice Leader

Melanie Smith

Director – Business Development, Marketing and Communications

Natalie Bannister

Partner & Commercial National Practice Leader

Nathan Kennedy

Partner, Head of Pro Bono & Community and ESG Co-Lead

William Moore

Partner & Head of Private Clients Advisory

Mark Dessi

Partner & Energy Leader

James Bull

Special Counsel & Frank Lab Co-Lead

Melanie James

People & Culture Manager

Jacqui Barrett

Partner & Head of US Desk

Lauren Parrant

Senior People & Culture Advisor

Melinda Woledge

Marketing & Communications Manager

Jasmine Koh

Senior Associate & Frank Lab Co-Lead

Alison Choy Flannigan

Partner & Co-Lead, Health & Community

Jordon Lee

Lawyer

Geoff Benson

Lawyer

Meg Lee

Partner & ESG Co-Lead

John Gray

Partner, Technology & Digital Economy Co-Lead and NSW Government Co-Lead

Harvey Duckett

Lawyer

Luke Denham

Lawyer

Billie Kerkez

Manager – Smarter Recovery Solutions

Jemima Whiteman

Lawyer

Bradley White

Lawyer

Sarah Khan

Lawyer

Audrey Leahy

Special Counsel & Head of Irish Desk

Nicole Tumiati

Partner & Retail & Consumer Goods Leader

Marie Mitilineos

Lawyer

Gloria Tam

Lawyer

Peter Jones

Senior Commercial Counsel

Eden Winokur

Partner & Head of Cyber

Jennifer Degotardi

Partner & NSW Government Co-Lead

Sheldon Fu

Lawyer

Claire Bourke

Lawyer

Chloe Taylor

Lawyer

Silvana Brcina

Lawyer

Daphne Schilizzi

Lawyer

Andrew Banks

Lawyer

Isabella Urso

Lawyer

Jessica Liu

Lawyer

Amelia Spratt

Lawyer

Lisa Ziegert

Director – Client Solutions

Luke Raams

Lawyer

Emma McDonald

Lawyer

Carl Ayers

Lawyer

Maddison Reznik

Senior Associate & Trade Marks Attorney

Rebecca Dodd

Lawyer

Gretel Burns

Lawyer

Ruby Hunt

Pro Bono & Community Co-ordinator

Rachel Bonic

Lawyer

Samantha Frost

Lawyer

Emma Bechaz

Lawyer

Matt Dolan

Lawyer

Luke Hefferan

Lawyer

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