Lisa is the Client Solutions Director at Hall & Wilcox where she drives our Smarter Law program and fosters innovation at the firm to improve service delivery. She has a knowledge management, process improvement and innovation background, specialising in legal operations for over 15 years.
Her expertise is in re-engineering the way legal services are delivered, through process improvement, digitisation and analytics. She also helps clients to understand and respond to the growing trend of Legal Operations transforming the legal sector.
Lisa manages a team of legal operations professionals and technologists. The Client Solutions team leverages cutting edge technological and process innovation to deliver outstanding client solutions.
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